“Please complete the attached refund form for your student and send it back to elliottj@cfbisd.edu. Once we have received it and completed the refund, the district will issue you a refund check and mail it to the address provided on the form. Please note: it may take up to 3-4 weeks to complete this process and receive the check.”
Parents, guardians, and/or students are encouraged to have a SchoolCafé account regardless of whether or not they intend to pre-pay online. Parents will need to register for a SchoolCafé account with a username, password, and security question. Once an account has been created, parents can add their students to their account using the student’s ID number, school, and last name.
can be accessed via the website, www.schoolcafe.com or phone app
Contact Info: (Note: For security purposes, you may be asked to verify your contact info, including your security answer, when you request help.)
1. Select "Create a new account"
2. Select "I’m a Parent" and select "Next"
3. Enter your name and contact information, and then select "Next"
4. Create a username and password you will easily remember, and confirm the password
5. Set up a security question and answer (in case you do forget your login credentials) and select "Next"
6. Read and accept the Terms & Conditions, and then select "Create my account"
1. At the top of your Dashboard, select "Add a Student"
2. Enter your student’s information as requested
3. Select "Search & Verify student"
4. Verify the student found is accurate and select "Add this Student"
1. At the top of your Dashboard, select "Make a Payment"
2. Enter payment dollar amounts for each student as desired and select "Checkout"
3. (Optional) If your district allows for purchasing of other types of school items (yearbooks, fees, etc.), you will see a "Shop Campus Store" button, where you can enter payment amounts for those items as well. If the district does not accept those kinds of payments through SchoolCafé, this button will not be visible.
4. On the Checkout screen, confirm the total and select an existing payment method, or choose to add a new card.
a. When adding a new card, you can enter your card’s details and either save the card (even making it your default payment card) or simply
use it for a one-time payment.
5. When you have confirmed all details, select to complete the payment. Funds are typically available at the child(ren)’s school(s) within 20 minutes.
1. From your Dashboard, locate an individual student on your account and select the blue text next to ‘Automatic Payment’ (the text will say either ‘Not Set’ or ‘Set for . ’)
2. In the first field, enter a Payment Amount. This amount will be paid automatically.
3. In the next field, enter a balance threshold. This tells SchoolCafé how low the student’s balance must be before the payment will be made.
4. Select a payment source or select "Add a Card" to add a new card.
5. In the last field, confirm the date that the Automatic Payment will expire. (Note: this date should be before your payment source expires, if possible!)
6. Select "Save"
1. From your Dashboard, locate an individual student and select the blue text next to ‘Low Balance Alert’ (the text will say either ‘Not Set’ or ‘Set for . ’)
2. In the first field, enter a balance threshold. This tells SchoolCafé how low the student’s balance must be before a low balance alert is sent to you.
3. In the next field, enter how often you would like to receive a reminder that the student’s balance is below the threshold. This is helpful in case you miss an email or alert.
4. Select "Save"
Student Nutrition works jointly with the district's Health Services campus nurses to provide meals for students with special medical dietary needs. All requests for special dietary modifications must include a written order and a prescribed diet from the student’s doctor. Parents can contact the school nurse or the Student Nutrition Department for information on such accommodations.
To learn more about food allergies please visit www.FoodAllergy.org
All students use their unique district student I. D. as a “pin number”. This “pin number” allow students to access their individual account. When the student inputs their number the computer system accesses his/her account and determines the amount due depending on the money that has been pre-deposited on account or the child’s meal benefit status. It is used each day in the cafeteria and for payments on lunch accounts. To help the serving lines move faster and allow more time for students to eat, children should memorize their PIN number. Please practice your children’s PIN numbers with them at home.
To ensure that households are aware of the student’s negative balance, weekly email and phone call reminders will be sent to parents of students with a negative balance.
Parents are encouraged to set up an account on School Café at www.schoolcafe.com. The School Café parent portal allows parents to view their student’s transactions and see what purchases are reducing his/her balance.”
Student Nutrition works jointly with the school nurses to provide for students with special medical dietary needs. All requests for special dietary modifications must include a written order and a prescribed diet from the student’s doctor or a registered dietitian. Parents need to have the physician complete the Special Diet Modification form and contact the school nurse or the Student Nutrition Department for information on such accommodations.
Carrollton-Farmers Branch Independent School District